Responsible Gambling at PokieSurf

At PokieSurf, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should always remain a form of entertainment, never a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.

Our Commitment

PokieSurf takes responsible gambling seriously. We promote fair play, transparency, and player protection at every level. Our platform is designed to support players in making informed decisions about their gambling habits.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, family, or personal responsibilities due to gambling
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions

If any of these apply to you or someone you know, we encourage you to seek help immediately.

Tools to Help You Stay in Control

PokieSurf offers several responsible gambling tools that you can activate through your account settings:

Deposit Limits

Set daily, weekly, or monthly deposit limits to manage your spending. Once a limit is reached, no further deposits can be made until the period resets.

Loss Limits

Control how much you are prepared to lose within a specific timeframe by setting a loss limit on your account.

Session Time Reminders

Receive notifications about how long you have been playing so you can take breaks and make conscious decisions about continuing.

Self-Exclusion

If you need a break from gambling, you can choose to self-exclude from PokieSurf for a set period or permanently. During self-exclusion, you will not be able to access your account or place any wagers.

Account Closure

You may request to close your account at any time by contacting our support team.

Responsible Gambling Tips

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not a way to make money
• Balance gambling with other hobbies and activities

Underage Gambling Prevention

PokieSurf strictly prohibits anyone under the legal gambling age from creating an account or placing wagers. We carry out age verification checks and reserve the right to request documentation to confirm a player's identity and age at any time.

Support Organisations

If you or someone you know is struggling with gambling, the following organisations offer free, confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy
• National Council on Problem Gambling

Please reach out to any of these organisations or contact our customer support team if you need assistance with responsible gambling tools on your account. Your wellbeing is our priority.